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Hurt in a crash in Memphis, with bills you can't cover?
Bills, missed work, an insurer already calling? Here are Tennessee's claim numbers, your crash report and your deadline. Asking for a call is free, and you can say no.

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What claims cost
What injury claims cost insurers in Tennessee
No source we found reports what claims cost insurers inside Memphis itself, so the closest honest numbers are for all of Tennessee. Each figure says what it is and where it comes from.
About these numbers
- $736.6 million Incurred losses: money paid plus the insurers' own estimates for claims still open, plus adjustment expenses. Private passenger auto, separate-limit bodily injury coverage only, so the true total is higher. This is what these claims cost insurers, not what injured people received.
- $22,787 Incurred losses divided by incurred claims, so it is what a claim cost insurers on average, not what an injured person received. The countrywide figure in the same table is $28,918.86.
- $28,278 Private passenger auto, excluding Massachusetts and most no-fault states; some claims are far larger and many are smaller. It includes insurers' claim-handling costs, so injured people received less than this on average.
- $10.05 billion A cost estimate for the whole state, whoever paid. Not money paid to injured people. The national average was $1,035 per person.
These are averages and totals across many claims. They describe what insurers and courts have done, not what any one claim is worth. Every case is different, and most claims end in a settlement, which is often far less than a headline verdict. CrashFirst is not a law firm and cannot tell you what your claim is worth.
Real examples
Real results from the Memphis area
Past results do not predict yours.These are real, public results, picked to show a range rather than the biggest numbers. Each turned on its own facts. CrashFirst has no results of its own and does not say you would get anything like them.
Low end, and why · 2024
A Shelby County jury awarded $500 on a $250,000 request.
In Galison v. Brownell, a woman whose vehicle was hit by a backing minivan in May 2017 requested $250,000.00 in damages. Before trial the court excluded the testimony of two doctors, one she had designated and one the defendants had disclosed. The jury awarded her $500.00 for past loss of enjoyment of life, and on Aug. 8, 2024 the Court of Appeals affirmed because she had not properly raised the exclusion issue after trial, so the issues were waived.
Source: Galison v. Brownell, No. W2023-00526-COA-R3-CV (Tenn. Ct. App. Aug. 8, 2024), official opinion (PDF), Tennessee Courts (p. 2 of the opinion: request, excluded testimony and award); Galison v. Brownell, official opinion page, Tennessee Courts
Middle · 2025
A Shelby County judge awarded $75,362 for neck and back injuries.
In Payne v. Shelby County, a passenger on a medical transport shuttle bus was hurt in a June 2021 crash when a sheriff’s patrol car hit the stopped bus from behind. After a bench trial the court awarded her damages for neck and back pain totaling $75,362 but found a torn rotator cuff was not caused by the crash. On May 23, 2025 the Court of Appeals reversed that finding and sent the shoulder damages back to the trial court.
Source: Payne v. Shelby County, No. W2024-00641-COA-R3-CV (Tenn. Ct. App. May 23, 2025), official opinion (PDF), Tennessee Courts (pp. 15 and 18 of the opinion: award of $75,362); Payne v. Shelby County, official opinion page, Tennessee Courts
Middle · 2026
A Shelby County jury awarded $148,148, less his 40% share of fault.
In Conway v. Brown, a man swerved to avoid a car he said pulled into his path on Memphis-Arlington Road in Bartlett, then crashed into a tree with no contact between the cars. He had a compression fracture of the lower back that the reporter calls mild. A Shelby County jury awarded his medical bills as claimed ($78,148) plus $70,000 for noneconomic damages, with the verdict reduced by 40% comparative fault, on May 6, 2026.
Source: Tennessee Jury Verdict Reporter, April/May 2026 (23 TJVR 4/5): Conway v. Brown, No. CT-4216-22, Shelby County Circuit Court (p. 10: Verdict $148,148 for plaintiff less 40% comparative fault; Court: Shelby; Date: 5-6-26)
The problems here
Unpaid medical bills and uninsured drivers, where you live
When the other side has no insurance, or the bills keep coming before anything is settled, the money problem is real. These are the local numbers we could source.
About these numbers
- 6.1% Only counts medical debt that reached collections and sits on a credit file. The national share was 3.0%.
- 7.4% Only counts medical debt that reached collections and sits on a credit file. The national share was 3.0%.
- 21.3% The Insurance Research Council estimates this from insurance claims, not from a count of cars. The national estimate was 15.4%.
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Crash report
How to get your Memphis crash report.

- Find out who responded. City streets are usually Memphis Police (MPD). Interstates and state highways are usually the Tennessee Highway Patrol (THP). A county sheriff may handle other roads. The officer's card or slip will say.
- Get the report or tracking number from the officer at the scene. If you don't have it, call the agency and give your name, the date and the place.
- If MPD wrote it: request it from MPD Central Records, online, in person or by mail. In person: 170 North Main St., 7th Floor, Suite 7-11, Memphis, TN 38103, Monday to Friday 8:30am to 4pm. Bring a valid ID. Phone 901-636-3650.
- Fees (MPD): $0.15 per page for Tennessee residents, $15 for non-residents, $15 to have it emailed.
- If THP wrote it: buy it on the State of Tennessee crash report site ($10 online, card only) or from the THP district office ($4). You'll need the crash date, the county, a driver's name and the agency tracking number. THP reports are generally available about 7 days after the crash.
MPD's Central Records page does not list a wait time. Call Central Records at 901-636-3650 and ask whether your report is ready.
If something in the report looks wrong, ask the agency how to request a correction. Don't guess. A person on our team can help you work out which agency to call. Full guide: how to get a Memphis police crash report, with the online portal, mail options and every fee.
Sources: Memphis Police Dept., Central Records · State of Tennessee, purchase a crash report. Fees and hours change; confirm on the official page before you go.
The deadline
Tennessee's time limit is short.

In most Tennessee injury cases, a lawsuit has to be filed within one year of the date of the injury. The law is Tenn. Code Ann. § 28-3-104. Our deadline calculator shows the date and the statute.
The period can be two years when criminal charges are brought against someone who caused the crash. Other rules can apply to children, or to claims against a city or other government body, and those can be shorter. Whether an exception applies to you is a question for an attorney.
Insurance claims have their own deadlines, and having a claim open does not stop the lawsuit clock. If you're close to a year, or past it, only a licensed Tennessee attorney can tell you whether an exception applies. Every Tennessee deadline, with the statute text, is on our statute of limitations page. A printable version: the Tennessee deadline explainer.
Source: Tenn. Code Ann. § 28-3-104, Justia. We're not lawyers. This is general information, not legal advice.
First 72 hours
A calm list for the first three days.
Right now
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Within 72 hours
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Local facts
Crashes in Shelby County.
Counts differ by source because agencies define crashes differently. Deaths are only part of the picture; many more people are hurt. Our own full analysis: the Memphis Crash Report 2026.
More in Memphis
What to do after a car accident in Memphis
Memphis checklist: who to call, where to get your crash report, the Regional One trauma center, and a 72-hour plan. Official numbers checked Nov 2026.
OpenMost dangerous roads in Memphis: where fatal crashes happen
Which Memphis roads had the most fatal crashes 2015-2024: I-240, I-40, Shelby Dr and more. Times, pedestrians, charts and a free CSV from NHTSA and TITAN data.
OpenHow to get a Memphis police crash report
Who wrote your Memphis crash report, how to request it online or in person, what it costs and how long it takes. Official links, checked Nov 2026.
OpenTowed after a crash in Memphis: how to get your vehicle
Towed after a crash in Memphis? MPD's lot at 465 Klinke Ave is open 24/7: $135 impound fee, $30/day storage, and what to bring. Checked Nov 2026.
Open
The state rules
Deadlines, fault and reports for all of Tennessee are in the Tennessee reference.
Keep reading
- Report
The Memphis Crash Report 2026.
Where, when and to whom serious crashes happen in Memphis and Shelby County, from NHTSA FARS (2015-2024) and Tennessee TITAN (2021-2025) data. Charts and CSVs.
Open - Free download
Your first-hour checklist, ready to print.
A one-page printable first-hour checklist for after a crash: safety, police, photos, doctor, insurer. Free PDF, no sign-up.
Open
Sources
- Memphis Police Dept., Central Records
- State of Tennessee, purchase a crash report
- Tenn. Code Ann. § 28-3-104 (Justia)
- NHTSA, Fatality Analysis Reporting System (FARS)
- NAIC, 2022/2023 Auto Insurance Database Report (adopted December 2025) (checked November 10, 2026)Official sourceWhere: Table 8B, Bodily Injury Liability 2020-2022, Total Business, printed p. 42: Tennessee 2022 incurred losses 736,560,931; incurred claims 32,324Where: Table 8D, Bodily Injury Liability 2020-2022, Total Business, printed p. 44: Tennessee 2022 severity 22,786.81
- Triple-I (Insurance Information Institute), Facts + Statistics: Auto insurance (data: ISO, a Verisk business) (checked November 10, 2026)Official source“the average auto liability claim for bodily injury was $28,278”
- NHTSA, The Economic and Societal Impact of Motor Vehicle Crashes, 2019 (rev.), DOT HS 813 403 (checked November 10, 2026)Official sourceWhere: Table 6-1, p. 100: Tennessee $10,050 million; per capita $1,472
- Galison v. Brownell, No. W2023-00526-COA-R3-CV (Tenn. Ct. App. Aug. 8, 2024), official opinion (PDF), Tennessee Courts (checked November 10, 2026)Official sourceWhere: p. 2 of the opinion: request, excluded testimony and award
- Galison v. Brownell, official opinion page, Tennessee Courts (checked November 10, 2026)Official source“Because Appellant failed to properly raise these issues post-trial, the issues are waived”
- Payne v. Shelby County, No. W2024-00641-COA-R3-CV (Tenn. Ct. App. May 23, 2025), official opinion (PDF), Tennessee Courts (checked November 10, 2026)Official sourceWhere: pp. 15 and 18 of the opinion: award of $75,362
- Payne v. Shelby County, official opinion page, Tennessee Courts (checked November 10, 2026)Official source“her most significant injury, a torn rotator cuff, was not caused by the auto accident at issue”
- Tennessee Jury Verdict Reporter, April/May 2026 (23 TJVR 4/5): Conway v. Brown, No. CT-4216-22, Shelby County Circuit Court (checked November 10, 2026)Official sourceWhere: p. 10: Verdict $148,148 for plaintiff less 40% comparative fault; Court: Shelby; Date: 5-6-26
- Urban Institute, Debt in America (credit bureau data from August 2026), state and national medical debt file (checked November 10, 2026)Official sourceWhere: Tennessee row, medcoll = .0607489; medcollpos_p50 = 1473
- Urban Institute, Debt in America (credit bureau data from August 2026), county medical debt file (checked November 10, 2026)Official sourceWhere: Shelby County (FIPS 47157), medcoll = .0735649; medcollpos_p50 = 1280
- Triple-I (Insurance Information Institute), Facts + Statistics: Uninsured motorists (data: Insurance Research Council) (checked November 10, 2026)Official sourceWhere: Estimated Percentage of Uninsured Motorists by State, 2023: Tennessee 21.3%
Page last updated November 10, 2026. Attorney review pending. General information, not legal advice. Fees, hours and rules change; confirm on the official page. How we source.