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Home / Memphis / Towed after a crash in Memphis: how to get your vehicle

Towed after a crash in Memphis: how to get your vehicle

If your car was towed from a crash in Memphis and taken to the city's vehicle storage lot, it is at 465 Klinke Avenue, Memphis, TN 38127. The lot is open seven days a week, 24 hours a day, charges a $135 impound fee plus $30 per day for storage, and releases a vehicle to a registered owner with proof of ownership and a photo ID. Phone: 901-636-8200. General information, not legal advice.

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At a glance

MPD's page may be out of date; call 901-636-8200 to confirm fees and hours before you go.

Lot Memphis Police Department Vehicle Storage and Release
Address 465 Klinke Avenue, Memphis, TN 38127
Phone 901-636-8200
Hours 7 days a week, 24 hours a day
Impound fee $135.00
Storage $30.00 per day
Extra Winching and other additional fees, if required
Payment Cash and credit card
Non-emergency police line 901-545-2677 (COPS)

Who brings vehicles to this lot, per MPD: the Memphis Police Department, the Shelby County Sheriff's Department, or Housing and Community Development. A tow that a private company arranged may be at a private lot instead; the city page does not cover private lots, so ask the tow operator or call the number above to find out where your vehicle is.

What to bring to release a vehicle

  • Proof of ownership [1].
  • Current registration, title, or lease agreement.
  • Your license plate number or VIN.
  • A valid photo ID (driver's license or state ID card).
  • A licensed driver to drive the vehicle off the lot. Otherwise, towing from the lot can be arranged for a fee.

If you are not the registered owner

A non-owner can pick up the vehicle or remove property from it with a notarized statement from the registered owner that includes:

  • the authorized person's name,
  • a legible photocopy of the owner's ID or driver's license,
  • the license plate number or VIN,
  • the vehicle's make and year.

For rental cars, bring the rental agreement and an ID that matches the name on the agreement.

When the vehicle is on hold

If the vehicle is tied to a crime or held for investigation, MPD must clear it first [1]. Call 901-636-8200 to check before you travel. For property held as evidence, MPD's Property and Evidence office says to call 901-636-3550 [3].

Why the clock matters

Storage is $30.00 per day, so each additional day the vehicle stays adds to the total. Time spent waiting for paperwork, a ride or a hold to clear counts the same.

A short checklist

  1. Find out where the vehicle is: the police report or tow ticket, the officer, the tow operator, or 901-636-8200.
  2. Gather the items above.
  3. Take photos of the vehicle and any belongings when you arrive, before you drive away.
  4. Keep the tow ticket, release paperwork and every receipt together.
  5. Check your own policy's declarations page for lines labeled "towing," "rental" or "collision," so you know what exists.
  6. Get your crash report (Memphis police report).

Questions

Where is the Memphis impound lot?

465 Klinke Avenue, Memphis, TN 38127, per MPD.

What does it cost to get my car out of the Memphis impound lot?

MPD lists a $135.00 impound fee and $30.00 per day storage, with winching and other fees extra if required [1].

Is the Memphis impound lot open on weekends?

MPD says seven days a week, 24 hours a day [1].

Can someone else pick up my car?

Yes, with a notarized statement from the registered owner and the other documents above.

What if my car is part of a police investigation?

MPD must clear it first; call 901-636-8200.

Who pays the towing and storage fees?

The lot charges the fees listed above at release. Whether someone else or an insurance policy ends up covering them depends on the crash and the policy; CrashFirst cannot advise on that.

The state rules

Deadlines, fault and reports for all of Tennessee are in the Tennessee reference.

Questions before you decide? Asking is free.